95bd Privacy Policy
Your personal information is very important to us. Read this policy in detail to learn how 95bd collects, uses, and keeps your information secure.
Introduction and Scope
95bd ("we", "our", or "platform") is a safe and reliable online gaming platform operated for Bangladeshi players. When you use the 95bd website, app, or services, you agree to abide by the terms of this privacy policy. This policy applies to all users residing in Bangladesh.
We give your privacy the highest priority. The purpose of this policy is to clearly inform you about what types of information are collected, how that information is used, who it may be shared with, and how you can maintain control over your information. Please read this entire policy carefully before you start using 95bd's services.
This privacy policy applies only to the 95bd platform. Third-party websites or payment providers (such as bKash, Nagad, Rocket, Upay) have their own privacy policies, which are outside our control.
What Information We Collect
We collect the following types of information during registration and use of services on 95bd:
Personal Identity Information
When creating an account, you are required to provide certain mandatory information. This information helps us verify your identity and provide secure services:
- Full name and date of birth (for age verification — only for users 21 and above)
- Mobile number and email address
- National Identity Card (NID) or passport number (for KYC verification)
- Username and password
Financial Transaction Information
We collect payment-related information during deposits and withdrawals. However, your complete account details are not stored on our servers:
- bKash, Nagad, Rocket, or Upay mobile banking numbers
- Transaction amount, date, and reference number
- Deposit and withdrawal history
Technical and Usage Information
When you use 95bd, our system automatically records certain information. This information is used to improve the quality of the platform and ensure security:
- IP address and device identifier
- Browser type and operating system
- Page visit information, clicks, and session duration
- Cookie and local storage data
- Referral source (where you came from before reaching 95bd)
Gaming Activity Information
- Names and results of games played
- Bet amounts, win and loss history
- Bonus and promotion usage information
- Session duration and frequency
How Your Information Is Used
95bd uses collected information for specific and legitimate purposes. We never use your information in an unauthorized manner or sell it to third parties.
Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, cashback, and VIP benefits
- Providing 24/7 customer support in Bengali
Security and Fraud Prevention
Ensuring the security of our platform is our primary responsibility. To this end, we:
- Monitor suspicious transactions and account activity
- Conduct KYC verification to prevent money laundering and fraud
- Detect the creation of multiple accounts or bonus abuse
- Conduct cybersecurity testing of the platform
Responsible Gaming
95bd is committed to responsible gaming. By analyzing your gaming behavior, we:
- Identify unusual playing patterns and send alerts
- Provide self-exclusion or limit-setting options
- Arrange support for players experiencing problems
Communication and Marketing
- Sending important service updates and security alerts
- Informing you of promotional offers and bonuses with your consent
- Analyzing user experience to improve the quality of services
Information Sharing and Disclosure
95bd does not sell your personal information to third parties. However, in certain circumstances, some information may be shared with trusted partners:
Payment Providers
To complete financial transactions, we share necessary information with bKash, Nagad, Rocket, and Upay. These organizations follow their own privacy policies and use information only for processing transactions.
Game Providers
Minimal gameplay-related information may be shared with game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, as required to ensure game functionality.
Legal Obligations
We may be required to disclose necessary information in response to legal orders, court directives, or lawful requests from government authorities. In such cases, only the specific information requested will be disclosed.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. We will notify you in advance of any such change.
95bd never sells your personal information to advertisers or other third parties. Your information is used only for the purposes stated in this policy.
Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the 95bd website. Cookies are small text files stored in your browser that improve your experience on subsequent visits.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, verify security tokens, and ensure payment gateway connections. These cookies cannot be disabled.
Functionality Cookies
These cookies are used to remember your preferences (such as language settings and game history). They personalize your experience.
Analytics Cookies
These cookies help monitor and improve website usage. They are used to understand which pages are visited most and where issues occur. You can disable analytics cookies from your browser settings.
Most browsers have an option to disable cookies, but doing so may limit some features of 95bd.
Data Protection and Security
95bd has adopted industry-standard security measures to protect your information. Learn about our technical and administrative security practices:
Technical Protection
- SSL Encryption: all data transfers are encrypted using SSL/TLS technology
- Database Encryption: stored sensitive information is kept in encrypted form
- Firewall and intrusion detection systems are kept active
- Regular security testing and vulnerability assessments are conducted
- Two-factor authentication (2FA) system
Administrative Protection
- Only authorized staff have access to user information
- Staff are given data protection training
- Logs of data access are maintained and regularly audited
- Data protection terms are included in third-party agreements
If a data breach occurs and it affects your information, we will notify you directly as soon as possible and advise you on the necessary steps to take.
Data Retention Period
95bd retains your information for as long as necessary. Retention periods may vary for different types of information:
- Active account information: retained for as long as the account remains active
- Transaction records: retained for an extended period as required for financial compliance
- Gaming logs and history: kept for a defined period for responsible gaming monitoring
- Even after account closure, some information may be retained in accordance with legal obligations
If your account is permanently closed, unnecessary personal information is securely deleted or anonymized within a reasonable period of time.
Your Rights and Choices
95bd believes you should have full control over your own information. You may exercise the following rights:
Right to Access Information
You can find out at any time what information we hold about you. If you make a request via live chat or email, we will provide you with a copy of your information.
Right to Correct Information
If there is an error in the information we hold about you, you can request a correction. You can update much of your information yourself from your account settings.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, it is our responsibility to retain some information due to legal obligations or legitimate business needs.
Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. Each marketing message includes an opt-out option, or you can contact us at [email protected].
How to Exercise Your Rights
To exercise any of the rights listed above, please contact us:
- Email: [email protected]
- Live Chat: support available 24/7 in Bengali
We will respond within a reasonable time after receiving your request and take the necessary steps.
Protection of Minors
95bd strictly operates for individuals aged 21 and above only. We never knowingly collect or process information from minors.
Age is verified at the time of registration. If we are informed or become aware that a minor is using the platform, their account will be closed immediately and any collected information will be destroyed. If you believe a child or teenager is using this platform, please inform us immediately.
Policy Changes and Updates
95bd may update this Privacy Policy from time to time. The policy may be revised due to legal changes, the introduction of new services, or changes in our operations.
For significant changes, we will notify you via your registered email or through the platform. The "Last Updated" date at the top of the page always indicates the latest version. Continued use of the service after an update will be considered as your agreement to the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: support available 24/7 in Bengali
We are committed to responding to all your privacy-related requests as quickly as possible. Your trust in 95bd is our greatest asset.